SOPORTE CLOUD SERVIDORES

Ar-Tech Global Services

0 ofertas laborales

Hace 2 años

Remuneración: $ 50001 - $ 99999

Responsabilidades

Your responsibilities
· Provide Azure and AWS Cloud support to the different Application Teams within the organization.
· Fulfill requests to create, delete and modify existing configurations for different resources in the Cloud via Service Now ticket.
· Troubleshoot and take actions required to mitigate and resolve different issues via Service Now ticket.
· Follow up and update Service Now tickets assigned in a daily basis.
· Work with team upper levels to consult or escalate either request tickets or incident tickets.
· Create documentation with action steps applied to resolve previously unknow issues.
· Partner and collaborate with different teams within the Cloud to resolve issues related to the Cloud infrastructure.
· Create support cases with MS Microsoft to get additional assistance when necessary.
· Join call meeting with Application Teams and other teams, to coordinate action steps required to resolve specific situations.

Funciones

Buscamos recursos que puedan en idioma ingles desempeñarse como Técnicos Cloud con conocimientos en AWS y Azure.

Deberán tener experiencia comprobable en:

• Administracion de Servidores Windows y Linux.
• Conocimientos de SQL y/0 Oracle.
• Manejo del idioma ingles

Debajo el rol completo, no excluyente

Role: Cloud Operations Technician

Role Description: This role performs operational support tasks associated to the provisioning and maintenance of Cloud-based IT resources. This includes performing such tasks in one or more Cloud environments like Amazon AWS, Microsoft Azure, etc.
Skills
· Basic to intermediate programming/coding skills (PowerShell). Not required but preferred.
· Basic knowledges about ITIL processes. Not required but preferred.
· Basic to intermediate networking troubleshooting skills.
· Basic to intermediate experience as SQL DBA (MS SQL, Oracle). Linux and Windows sysadmin.
· Customer service oriented.
· Excellent time management and well organized.
· Strong troubleshooting, analytical and critical thinking skills.

Qualifications
· English Level required: at least B2 (75%). Spoken and written fluency is essential.
· Candidate is required to work at least one weekend per month, overtime and holidays.

Requisitos

Universitario en tecnologías de información .
Experiencia de 1 año en el área de Tecnologías de la información.
Idioma Inglés a intermedio.

Clasificados de Ofertas de Trabajo en Uruguay

SOPORTE CLOUD SERVIDORES