Your mission is to offer customer support through phones, to customers who have questions, concerns, or confusion around a product or service. You are literally the voice of the brand, and a strong relationship between our clients and their customers is built with you!
Main responsibilities:
Communicate via inbound and/or outbound telephone calls with customers.
Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
Accurately document and update records in required systems.
Understand all programs, systems, and procedures necessary to perform the job effectively.
Requirements:
National or foreigner with a valid work permit.
High School Diploma and/or Highest Level of Education Certification/Diploma.
Advanced English communications skills, both oral and written.
Proficient computer skills, including Microsoft Office.
THE BENEFITS OF JOINING THE TEAM:
Production bonus up to USD 200.
Unlimited referral bonus.
Two days off.
Annual salary adjustments.
Paid Training.
Growth opportunities.
Located at Aguada Park Free Zone with awesome facilities.
Night Transportation perks are available.
Discounts at stores, gyms, restaurants and so much more.
APPLY NOW AND JUMP-START YOUR CAREER!
Funciones
Your mission is to offer customer support through phones, to customers who have questions, concerns, or confusion around a product or service. You are literally the voice of the brand, and a strong relationship between our clients and their customers is built with you!
CUSTOMER SERVICE SPECIALIST
Alorica
Alorica
AGUADA, MONTEVIDEO
Requisitos
Bachillerato secundaria en otras profesiones afines
. Manejo de programas:Windows xp
a intermedio. Manejo de programas:Office
a intermedio. Idioma Inglés
a avanzado.