An important technology company which connects services, devices and people through automation and business processes is looking for: candidates with a bilingual English language proficiency. It is required to have baccalaureate completed. University studies are valued. Working experience (1 year) in similar roles and, especially in call center is also valued.
Schedule: Monday to Friday (9 to 18 h).
Funciones
The purpose of the role is to respond to inbound calls or written inquiries from clients. The person will be responsible for answering technical requirements from clients. Agents will have at their disposal a range of tools, processes and systems to address the customers’ inquiries with speed and efficiency. The mainly contact will be by telephone, e-mail or chat.
Requisitos
Bachillerato secundaria en informática
. Bachillerato secundaria en tecnologías de información
. Experiencia de 1 año en el área de Teleoperadores - call center. Experiencia de 1 año en el área de Tecnologías de la información. Experiencia de 1 año en el área de Atención al cliente. Manejo de programas:Office
a avanzado. Manejo de programas:Excel
a intermedio. Manejo de programas:Ethernet
a intermedio. Idioma Inglés
a avanzado.
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