File, archive and retrieve documents using filing standards
Update and maintain various systems/tools per standard process documentation.
Payroll information processes.
Document Signing Processes (Labor Certifications, etc.)
Engage in issue resolution procedures and follow escalation processes
Responsible for responding to and resolving client cases seeking first time quality following standard processes and tools.
Participate in process improvement initiatives or special projects as assigned.
Execute to standard processes and take recommended actions to achieve metrics.
Executes other tasks as assigned by supervisor
Deliver client satisfaction through accurate delivery and demonstration of ownership.
Respond to information requests by searching, summarizing research results and compiling in requested format. Escalate to supervisor as appropriate.
Funciones
Graduate or advanced student in Administration, HR, Accountant or Engineering .
A minimum of 2 years experience working in HR administration functions at Shared Service Centers or Multinational Companies.
Legislation Experience and knowledge of Latam countries is a plus.
Intermediate Level of English.
HR Systems and SAP knowledge is a plus.
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