Responsibilities:
Listens and respond appropriately in all customer interactions
Manage customer relationships by performing the full range of customer service functions
Uses common courtesy and discretion to achieve customer loyalty
Troubleshoot and communicate technical answers clearly and concisely
Deliver value to the company through customer conversion, retention and cross sell
Qualifications:
Advanced English communications skills a must
Ability to multi-task and use on – line resources
Strong problem solving and decision making skills
Comfortable in a fast-paced, dynamic environment
Funciones
We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company. EGS is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.
What we provide Our ideal candidate:
• Comprehensive customer service training • Great attitude
• 1 on 1 mentorship • Team –oriented
• Career growth • Great student mentality
• Competitive Compensation (base + bonus) • Outgoing and personable
• Benefits • Customer service oriented
Requisitos
Bachillerato secundaria en otras industrias
. Experiencia de en el área de Teleoperadores - call center. Manejo de programas:Office
a intermedio. Idioma Inglés
a avanzado.
